Privacy Policy

General Information

As BVS DOCTORS HEALTH & TOURISM IMPORT EXPORT LIMITED COMPANY, the security of your personal data is our priority. Tax ID: 1950962794, MERSIS No: 0195096279400001

Personal Data Processed

Within the scope of health tourism services, we may process the following personal data:

• Identity Information: Name, surname, nationality, ID/passport number, date of birth, gender
• Contact Information: Email, phone, address and location information
• Health Data (Special Category): Medical history, diseases and symptoms, allergy and medication information, surgical history, radiology and laboratory results
• Financial Data: Bank account information, payment records, invoice information
• Digital Data: IP address, browser type, pages visited, cookies, device information

Data Processing Purposes

Health tourism consultation and treatment services (stored up to 30 years), billing and accounting (5 years), post-treatment follow-up, service quality improvement (2 years), marketing and information (until consent is withdrawn).

Legal Basis

Personal data is processed based on KVKK Art.5 and Art.6, GDPR Art.6 and Art.9, Tax Procedure Law and health legislation. Health data is processed only for health service provision purposes.

Data Sharing and Transfer

Data may be shared with authorized personnel, insurance companies, hospitals, laboratories, payment systems and authorized public institutions within the scope of legislation. With your explicit consent, data may be transferred to EU countries, United Kingdom and Switzerland.

Data Subject Rights

Under KVKK and GDPR, you have the rights to information, access, rectification, erasure, restriction, portability, objection and objection to automated decision-making processes.