BVS Doctors Website Cookie Disclosure Text

Dear Visitors,

At BVS Doctors, the processing, protection, and ensuring the privacy of your personal data are of great importance to us, in accordance with the Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR), among other relevant legislation. This “Website Cookie Disclosure Text” has been prepared to detail how we process your personal data obtained through cookies on our official website, bvsdoctors.com (hereinafter referred to as “Website”), for what purposes we use it, and your rights in this process.

During your visit to our Website, personal data collected through cookies is processed by BVS Doctors as the data controller, to provide better service, to effectively carry out our medical activities, and to ensure communication with our customers, suppliers, managers, employees, business partners, interns, visitors, and other third parties.

1. What is a Cookie?

Cookies are small text files created by a website on your device that store data in a name-value format. They are used by the website to “remember” its visitors. Cookies allow the website to store information on your device and use it during subsequent visits. Cookies created by a website are stored by the internet browser you use to access the site. The information contained in these cookies can only be accessed by the websites provided under the domain name that created the cookie, and only if you use the same browser. Cookies have become an important part of modern internet technologies, and their primary functions are to remember online visitors’ preferences and recognize their devices; almost all websites use cookies.

2. Our Purposes for Using Cookies

Our purposes for using cookies on our Website are as follows:

  • To Provide Basic Website Functions: To perform essential functions required for the website to operate correctly, such as allowing logged-in visitors to navigate the site without re-entering passwords or information.
  • To Analyze and Improve Website Performance: To conduct analyses to determine the number of visitors, see which pages attract more interest, and enhance the overall performance of the website.
  • To Provide Ease of Use: To offer personalized features such as remembering visitors’ language or region selections, storing usernames, and search queries, making the website easier to use.
  • For Marketing and Advertising Activities: To enable sharing on third-party social media pages, recognize and profile users, target personalized advertising and marketing activities.
  • To Fulfill Our Legal Obligations: To carry out data processing required by relevant legal regulations.

3. Personal Data We Process

Your personal data automatically processed through your website visit and online transactions, and data we collect through forms, are described below:

Automatically Processed Data:

  • Internet Protocol Address (IP Number)
  • Online Browse/Transaction Information: Your browser type, language settings, operating system (Windows, Android, iOS, MacOS, etc.), internet service provider (ISP), website date/time stamp information, the URL address of the accessed website, the domain name of the internet access provider.
  • Location Data: Location-related data such as city and district information, legal/commercial transaction location made through the website, GPS location.

Data Collected Through Website Forms (Job Application, Contact, Health Information Request Forms, etc.):

  • Identity Information: Name, surname, date of birth, Turkish ID Number (when necessary).
  • Contact Information: Phone number, email address, address information.
  • Communication/Request/Complaint Management Information: Your requests, complaints, or other communication content you provide to us.
  • Educational Data: Educational information such as the university graduated from, graduation year.
  • Professional Data: Information about your profession, such as the institution you work for, professional registry.
  • Visual/Auditory Data: Visual data such as photos (if shared via forms).
  • Financial Data: Financial information such as bank account number, IBAN number, card information, bank name, billing information (when necessary).
  • User/Membership Information Data: Membership information, membership ID number (if a membership system exists).
  • User/Member Transaction Data: Purchased products/services, purchase amount, purchase date, call center conversation records, commercial communication permission, campaigns/contests used, coupons used, order-related information.
  • Transaction Security Data: Password, login information (if a membership system exists).
  • Marketing Data: Marketing-related SMS, email messages, or calls made by the call center, cookie records, targeting information, evaluations of interests and preferences, sent according to the commercial electronic message consent given by the relevant person.
  • Request/Complaint Management/Reputation Management Data: Complaints and/or requests made by the relevant person regarding a purchased product or service through the website, mobile application, social media accounts, or call center, and records of processes conducted during the evaluation or management of these requests.
  • Health Information: Sensitive personal data such as laboratory results, test results, examination data, appointment information, prescription information, processed for the purpose of providing medical diagnosis, treatment, and care services and managing the person’s health information. (Health data obtained through medical imaging systems (X-ray, CT, MRI, DEXA, scintigraphy, angiography, ultrasound, etc.) are properly disposed of in accordance with the “Regulation on the Erasure, Destruction or Anonymization of Personal Data” once they are no longer needed.)

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected automatically via electronic cookies through your use of the Website, for the purposes and scope stated above. This processing is based on legal grounds such as the establishment and performance of agreements made or to be made with the relevant individuals, and the legitimate interests of BVS Doctors as the Data Controller.

In particular, your special categories of personal data, such as health data, are processed only with your explicit consent and/or within the exceptional circumstances specified in the relevant legislation (KVKK Article 6 and GDPR Article 9).

Our data processing activities are carried out in accordance with relevant legal regulations such as the Law on the Regulation of Electronic Commerce, the Electronic Signature Law, the Law on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Broadcasts, the Regulation on Consumer Rights in the Electronic Communications Sector, the Regulation on the Processing and Protection of Personal Data in the Electronic Communications Sector, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and the Regulation on Commercial Communications and Commercial Electronic Messages.

5. To Whom Personal Data May Be Transferred

Your personal data may be transferred to our group of physicians, suppliers, authorized public institutions and organizations, and private legal entities in line with the processing purposes mentioned above and in compliance with legal regulations.

Your personal data may be stored on domestic and foreign servers, and in compliance with legal regulations, it may be transferred abroad for the limited purpose of medical activities by taking necessary administrative and technical measures. Transfers of data to countries outside the European Union (EU) are carried out in accordance with Articles 5, 6, and 9 of KVKK and Articles 44 et seq. of GDPR, to countries providing an adequate level of protection or by providing adequate safeguards (e.g., Standard Contractual Clauses, Binding Corporate Rules). We will not sell or share your personal data with third parties without your explicit consent or unless legally required.

6. Your Rights as a Personal Data Owner

In accordance with your rights stipulated in Article 11 of KVKK and Articles 15-22 of GDPR, you may apply to BVS Doctors to:

  • Learn whether your personal data is being processed.
  • Request information regarding the processing of your personal data if it has been processed.
  • Learn the purpose of processing your personal data and whether it is being used in accordance with that purpose.
  • Know the third parties to whom your personal data has been transferred, both domestically and internationally.
  • Request correction of your personal data if it is incomplete or inaccurate.
  • Request the deletion or destruction of your personal data in accordance with the conditions specified in Article 7 of KVKK.
  • Request that the correction, deletion, or destruction of your personal data also be notified to third parties to whom the personal data has been transferred.
  • Object to the occurrence of a result against you due to the analysis of the processed data exclusively through automated systems.
  • Demand compensation for damages suffered due to unlawful processing of personal data.

To exercise your rights, you must submit your applications in writing or by methods determined by the Personal Data Protection Authority (KVKK). You can send your application to Mimar Sinan Mah. Ziya Gökalp Bulv. No:28 MiMarin Medikal D:1 35220 Konak İZMİR by delivering a signed copy of the application form in person along with your identification documents, by secure electronic signature, mobile signature, or by sending an email to [email protected] from your personal Registered Electronic Mail (KEP) address that you have previously notified to us, or through a notary public, or by other methods determined by the KVKK.

Your requests will be finalized as soon as possible, and at the latest within thirty days, free of charge, depending on the nature of the request. However, if the process requires additional costs, a fee according to the tariff determined by the Authority may be requested.

7. Types of Cookies and How to Control Them

The types of cookies used on our website and methods for controlling them are explained below:

Cookie Categories:

  • Strictly Necessary Cookies: These cookies are essential for the proper functioning of the website, to perform basic functions, and for you to benefit from the site’s features and services. No personal data is processed through these cookies, and personal information is deleted when the browser is closed. Authentication cookies, which become active when you log in, ensure the continuity of your online access as you navigate from one page to another.
  • Performance Cookies: These cookies help us measure and improve website performance by identifying visitors and traffic sources. They allow us to access the number of visitors to website pages and see which pages our visitors spend time on. All information collected by these cookies is anonymous as it is evaluated collectively and does not contain personal information. The aim is to try to use the website more efficiently through these cookies.
  • Functionality Cookies: These cookies are used to provide advanced functionality and personalization opportunities, such as remembering our visitors’ language or region selection on the website. If you do not allow the use of these cookies, it will not be possible to save your personalized settings on our website.
  • Marketing/Targeting Cookies: These are first-party and third-party cookies created during your visit to the website and third-party domains. These cookies enable tracking your click and visit history on the domains where they are created and matching records between different domains. These types of cookies are used for recognizing and profiling users, targeting advertising and marketing activities, and personalizing content.

Cookie Retention Periods:

  • Session Cookies: The main function of these cookies is to ensure the proper functioning of the website. They are temporary cookies and are deleted from your device when you close the browser.
  • Persistent Cookies: These cookies remain on your device until they are deleted by the user or their expiration date is reached, even after closing the browser.

Cookie Originators:

  • First-Party Cookies: These are cookies placed on your device by the website operator you are visiting.
  • Third-Party Cookies: These are cookies placed on your device by entities other than the website operator you are visiting and are controlled by those entities.

8. How Can You Control the Use of Cookies?

You can exercise your right to allow or deny cookies according to your internet browser type as follows:

  • Google Chrome: By clicking on the “lock” or “i” icon in your browser’s “address bar,” you can allow or block cookies in the “Cookies” tab.
  • Internet Explorer: You can control cookie usage (allow or deny) by clicking on the “Security” tab in the “Tools” section in the upper right corner of your browser.
  • Mozilla Firefox: Click on the “Open menu” tab in the upper right corner of your browser. You can control cookies using the “Privacy & Security” button in the “Options” section.
  • For other browsers such as Opera and Microsoft Edge: You can check the help or support pages of the relevant browser to control cookie usage.
  • Safari: You can manage all your cookies by selecting the “Safari” tab from the “Settings” section of your mobile phone and checking the “Privacy & Security” section.

Additionally, by changing your browser settings, you can customize and change your preferences for cookies using the links below:

9. Privacy Terms

  • BVS Doctors does not share information collected on the website with third parties without the knowledge or consent of users, except in cases specified in the policies and disclosure texts on the website.
  • Processed and stored personal data will be reported to the relevant official institutions and authorities in accordance with the mandatory legislation in force, if requested by the relevant public institutions and official authorities.
  • By approving these privacy terms/clauses within the scope of this disclosure statement and the policy announced by BVS Doctors, the website user, who is the owner of personal data, confirms that the information provided is his/her own, filled by himself/herself, and that this information can be shared with BVS Doctors’s affiliates for the purpose of carrying out BVS Doctors’s recruitment processes, communication, sales, and marketing activities.
  • If the internet site user accepts the use of the website, it will be considered that the user has read all the conditions written in this Disclosure Text, has been informed about the processing of personal data, has accepted the processing of personal data within the scope and purposes specified, and has explicitly given consent for this. However, for non-essential cookies, such as marketing/targeting cookies, you are required to give explicit consent through our website’s cookie management panel.
  • BVS Doctors reserves the right to change the provisions of the “Website Cookie Disclosure Text” without prior notice, in accordance with changes in legislation, decisions of the Personal Data Protection Board, and new conditions that arise within the BVS Doctors organization.
  • When using the internet site, it is possible to connect to other sites and social media sites via link connections. When you click on links that provide access to the BVS Doctors website or third-party sites, please keep in mind that these sites have their own personal data privacy policies. Please review the privacy policies of these sites when using them. BVS Doctors is not responsible for the contents and policies of third-party sites that are directed from the BVS Doctors site.
  • It is a known and announced fact by IT experts and national and international authorities that it is not possible to completely protect personal data on the internet. BVS Doctors has taken the necessary administrative and technical measures to protect your personal data.
  • BVS Doctors has established the necessary policy for the processing, protection, storage, and destruction of personal data in compliance with the legislation. BVS Doctors declares that personal data will not be disclosed and will not be shared with third parties, in compliance with the principle of confidentiality, except for the cases specified in the policy. It has been determined that the responsibility for the confidentiality of personal data will continue even after the termination of the employment contract between BVS Doctors and employees, and if legal obligations are not fulfilled, the employment contract will be terminated for valid reasons, and necessary sanctions will be applied.

10. Contact

If you have any questions, comments, or requests regarding this Website Cookie Disclosure Text, you can contact BVS Doctors.

Sincerely,

BVS Doctors

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